How To Upload Photos On Lifetouch Photography

Help With Your Sports Team Photos

Almost Frequently Asked Questions

Where can I find the codes I demand to identify a Post-Picture 24-hour interval order?

You tin can detect the information in the middle of your preview sail. The information needed for reorder will be the Athlete Passcode, Tape #, and Security Code.

Where can I find the codes I demand to identify a Pre-Moving picture Day order?

In the meridian-heart of your order form, under your schoolhouse, league or system name volition exist the Picture Day ID number that you lot will demand to place your club.

What does the message "You take exceeded the number of times immune to register for the website" mean?

We are extremely conscious of security on LifetouchSports.com. The login process was designed to ensure that only authorized individuals have access to athlete images. The claiming process is authenticated based on information provided on the package insert canvas. If information is entered incorrectly, or if someone else in your family has already registered, the bulletin described above would be displayed. If you feel that you lot've reached this message in error, please contact client service at 800-244-4373.

What if I take multiple children who attend the same schoolhouse, league, or organization?

Before Film Twenty-four hours, you lot will demand to order and pay for each child's portrait bundle in separate transactions. After completing the offset order, click the "Start Another Social club Button" on the terminal page, or simply render to the homepage to offset a new order for the additional child.

Subsequently proofs sheets have been received, multiple subjects can exist claimed to a unmarried registered user account. To claim boosted children to your account, click the "Claim Boosted Portraits" button. Enter the additional Athlete Passcode, Record # and Security Fundamental in the "Claim Additional Portraits" window that appears. Click the "Add Portraits" push button and the next child volition appear in your account. This action can exist repeated as many times every bit necessary.

What if I don't have the needed information to claim my Kid's prototype?

Security is very of import to the states. Nosotros just allow authorized users to admission athlete data. If you lot have misplaced your package insert, contact client service at 800-244-4373.

I received my LifetouchSports guild and the contents are damaged.

With Lifetouch your satisfaction is guaranteed. If you order was received damaged you tin can contact customer service at 800-244-4373.

Digital Image Download

What is the Digital Image Download Offer?

If you pre-ordered online on July 1, 2013 or subsequently, you are eligible for the free digital image download offer from Lifetouch Sports. The digital portrait eligible for our promotion is a depression resolution image of your kid. Lifetouch Sports sends an email with the Digital Image Code that enables you to download the portrait taken during the Sports Moving-picture show Day eligible for this offer. You lot can wait this email from Lifetouch after you receive your portraits.

Our depression resolution digital images are suitable for emailing, social networking sites, smartphones, etc. Delight note that depression resolution images (240x300 pixels) are not suitable for photo printing.

How to Claim Your Digital Image:

Afterward you receive the email from Lifetouch with your Digital Image Lawmaking, follow these instructions:

If you practise non accept an business relationship: Consummate the "Register and Claim Your Portraits" section at store.lifetouchsports.com and add the Digital Image Lawmaking when registering for an account. You will also need to enter the codes to claim your portraits. These codes volition be plant in the email, or on your Proof Canvas.
You already have an account, but have not claimed the athlete's portraits online: Login to your account and click the "Claim Additional Portraits" push.

And so enter your info in the window that appears. You will need to enter the codes to claim your portraits, which can exist found on your Proof Sheet or in the email containing your Digital Prototype Lawmaking.
You have already claimed your athlete's portraits online: Click the "Add Digital Paradigm Code" button. On the "Add together Digital Epitome Code" folio that appears, enter your Digital Image Lawmaking in the field that appears beneath your athelete'southward image.

How to Download Your Digital Epitome:

To download an image, click the "Download Digital Images" button. Yous will be directed to a screen where you can begin your image download.

Picture Mean solar day

What is Retouching?

Athletes don't desire a temporary blotch permanently displayed on their portrait. This service will soften harsh blemishes earlier printing. The result is a portrait far superior and much more satisfying to athletes and parents. Please note that retouching may not be bachelor for all schools, league or organizations.

When is Picture Day?

A notice is sent dwelling house with each athlete prior to Moving-picture show 24-hour interval indicating the day of photography. If you lot lose your Picture Day flyer, a replacement tin can be picked up in the school office.

What if I don't like my pictures?

With Lifetouch, your satisfaction is guaranteed. If yous are not pleased with your finished pictures you lot may return them for a full refund within thirty days of when y'all received your package. If y'all have questions or concerns telephone call customer service at 800-244-4373.

What is Copyright Release? Can I re-create my pictures?

Lifetouch Inc. is the owner of the copyright of the portrait. This is the policy mandated by the federal copyright laws. The copyright to an image tin can be transferred simply through written permission from Lifetouch Inc. An understanding between Lifetouch Inc., the school, league, or organisation and publishers of yearbooks and other school, league, or organisation related uses allow such reproductions.

If you do not desire your kid's portrait reproduced in any schoolhouse, league, or system publications please contact your schoolhouse, league, or organization administration.

If yous wish to purchase additional portraits click here. Your package information sheet is required.

What if my parcel is incorrect?

Click hither to submit your correction.

You will need the lawmaking from your preview canvass to submit your question.

What if I would similar to society more pictures?

Click hither to gild more portraits.

Your parcel information sail is required.

I forgot to send money on Picture Day. Tin I still order?

Yes. Click here to order portraits.

Your package information canvas is required.

We ordered multiple packages - can they be delivered separately?

We understand that some families would like to order multiple packages for parents and relatives. With Lifetouch, each bundle tin be delivered in a split bundle envelope with a customized insert indicating who the bundle is for. Please notify your photographer on Picture Twenty-four hours and he will make sure that your package is sent to the proper location.

Still accept a question?

Click here to submit your question.

You will need the code from your preview sheet to submit your question.

Source: https://shop.lifetouchsports.com/FAQ

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